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Case Study

Website supporting participants in the grant programme for Polish Power Grids – wzmocnijotoczenie.pl

  • Development
  • Utrzymanie
  • UX/UI
  • Workshops

Polskie Sieci Elektroenergetyczne (PSE) is the national electricity transmission system operator, operating in over 1,000 municipalities across Poland. As part of its activities, PSE is implementing the latest edition of the ‘Strengthen Your Environment’ programme. The programme aims to support local communities through grants for projects that improve the quality of life of residents and protect the environment.

BRANŻA
CSR activities
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Customer’s task

The ‘Strengthen Your Environment’ programme was developing dynamically, and the existing website no longer met the needs of users. The main challenges included:

  • difficult navigation and access to key information,
  • no logical division of content into different user groups,
  • unintuitive way of sharing downloadable materials,
  • an outdated visual layer that did not reflect the nature of the programme.

The aim of the project was to create a modern, functional and clear website that would effectively guide users through the entire process – from submitting an application to implementing and settling the grant.

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Work plan

We began work on the project with detailed workshops with the client, which allowed us to gain an in-depth understanding of the needs of the programme participants and the key challenges of the old website. On this basis, we planned the next stages of work, including UX and UI design and development.

Thanks to a well-conducted discovery phase, the entire process ran smoothly, and the client had full control over its progress. The new website was designed to intuitively guide users through each stage of the programme – from applying for a grant to settling it.

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Course of implementation

The complete design process.
Step by step.

Check out how we created a website promoting CSR activities for Polskie Sieci Energetyczne (Polish Power Grid).

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Discovery

Workshop understanding of user needs and their journey

At the beginning of the project, we conducted workshops that allowed us to thoroughly understand the users’ needs and the challenges of the programme. The discovery stage resulted in a complete understanding of the user journey and the identification of key functionalities that the new website should include.

At this stage, the following were created:

Analysis of the needs reported by the client prior to the workshops
Detailed analysis of the previous version of the website – identification of good and bad practices
Empathy maps for programme users at different stages (application submission, implementation, settlement)
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UX Design

Intuitive navigation and access to key information

Based on the conclusions from the workshops, we started working on the UX part. Thanks to well-defined needs, we focused on ideating solutions that respond to them.

We set our priorities and moved on to designing mock-ups, which included:

New sitemap and navigation scheme
Key areas of the website designed to cater to the needs of different user groups
All views in the form of low-level mock-ups together with preliminary copy
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UI Design

A transparent interface that makes the platform easy to use

After approving the UX mock-ups, we moved on to designing the visual layer of the website. It was crucial to maintain clarity and consistency with the nature of the programme and to provide users with intuitive access to information.

The outcomes of this stage are:

Aesthetic and clear interface consistent with graphic identification
Full digital accessibility through the use of appropriate contrasts, typography and iconography
Responsive design adapted to different devices and resolutions
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DEV

An easy-to-use platform utilising the WordPress CMS

During the programming stage, we opted for WordPress to ensure easy website operation for the client.

The implementation included:

Website optimisation for speed on mobile and desktop devices
Intuitive content management system (CMS)
Przystosowanie strony do obsługi różnych urządzeń (responsywność)

Final result

Easier access to information
The revamped content structure allows users to quickly find the materials they need at every stage of the programme.
Streamlined application submission and settlement process
Mini guides on the website help participants navigate the entire process – from application to grant settlement.
Modern and consistent appearance
The new website has a fresh, clear design that better reflects the nature of the programme.
Simple operation for administrators
Thanks to WordPress, the client's team can easily manage content and update the website without technical support.
Contact

Let’s talk.
You choose
convenient form.

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Karol Makowski
Founder / New Business Manager
Monday - Friday
08:00 — 16:00

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